Can I get chocolate in the summer?
Yes, you can get chocolate in the summer! And, yes, it is a challenge.
The Maccs chocolate is pure Belgian luxury chocolate - super high end - which means it melts even easier than typical commercial chocolate.
We ship the Maccs with resuable ice packs and insulated liners.
You must be on the lookout for your Maccs.
MEET YOUR MACCS in the summertime! Keep your eyes and ears peeled for your Macc delivery. You will receive tracking as soon as your Maccs are shipped.
Meet and greet your Maccs as soon as they arrive.
Please MEET YOUR MACCS once they are delivered. The Maccs need your love and attention. Do not let them linger in loneliness on your hot doorstep, porch, or in your mailbox.
Everyone who supports this independent woman-owned business knows we are not a shipping company. Therefore, we ask you to promise, MEET YOUR MACCS when they arrive. Be our part in this responsibility.
After They Arrive
To enjoy the nuances of the Maccs, bring them to room temperature. To store the Maccs and enjoy later, keep them in the freezer. When ready, bring them to room temperature.
How long will it take for my Maccs to arrive?
All Maccs are baked fresh to order just for you. Summer shipping or if you live in a warm climate add 1 day. Standard shipping can take 1 – 3 days.
From June to September, we may hold shipments until the following week, to prevent chocolate from melting over weekends and sitting in hot warehouses.
Winter is a different story – your Maccs will arrive sooner. Sometimes, even 1 day depending on where you live. We are in The Bronx, NY.
We promise it is always well worth the wait!!
If you have any special delivery needs, please let us know at hello@themaccs.com or leave a message at 1-800-674-0375 before purchasing.
What happens if my order is delayed?
Once the Maccs leave our bakery, we rely on the shipper to get them to you in the estimated delivery time, pending no delays.
If you fill in the correct and complete address when you placed your order, your Maccs ‘should’ arrive on time. If they do not, we will do everything we can to help get your Maccs to you in the event of an issue.
If you have any special delivery needs, please let us know at hello@theMaccs.com or give us a call: 1-800-674-0375.
Thank you for your love and patience
We are always learning and growing as a company. We always welcome hello’s, comments, questions and input!
