Shipping policy
We ship Maccs to every street address in the continental United States.
We don't bake your Maccs until after you place your order. Depending on your place in line, that happens in one to two days. Shipping can take an additional one to four days. That depends on the shipping companies.
So, your Maccs could take as long as six days to arrive.
If you have any special delivery needs, please let us know at hello@MichelleMaccs.com or leave a message at 1-800-674-0375 before purchasing.
NOTE: We do not ship 2nd Day orders on Friday and Sunday. Special holiday delays may apply.
COVID DELAYS: As COVID-19 has spread, we have seen an increase in people shopping online. In addition, the delivery services such as USPS and UPS are struggling to keep up with this increase. We are doing our best to serve our customers while also helping to ensure the safety of our employees. These safety measures include adding protocols that slow down our logistics and order processing.
For more information please visit our COVID FAQ Page.
Once the Maccs are in the shipper’s hands, there is no absolute guarantee.Because we’re not a shipping company, we cannot guarantee shipping company’s performances. If a delivery is needed for a special event or specific date, we highly recommend contacting our customer service team at hello@michellesmaccs.com before purchasing.
Once the Maccs leave our bakery, we rely on the shipper to get them to you in the estimated delivery time, pending no weather delays.
As long as you fill in the correct and complete address when you placed your order, the Maccs should arrive on time. And if they don’t, we will do everything we can to help get your Maccs to you in the event of an issue.
We do ship during the Summer. Maccs are shipped with cold packs, insulated liners and require 2nd Day shipping.
Please keep track of your order status and meet your package as soon as it arrives.
NOTE: We are not responsible for melted Maccs upon delivery. Michelle’s Maccs use excellent quality of Belgian chocolates. This means they are particularly sensitive to heat. They do not withstand porch-life.
For more information, please visit our FAQ page.
We don't bake your Maccs until after you place your order. Depending on your place in line, that happens in one to two days. Shipping can take an additional one to four days. That depends on the shipping companies.
So, your Maccs could take as long as six days to arrive.
If you have any special delivery needs, please let us know at hello@MichelleMaccs.com or leave a message at 1-800-674-0375 before purchasing.
NOTE: We do not ship 2nd Day orders on Friday and Sunday. Special holiday delays may apply.
COVID DELAYS: As COVID-19 has spread, we have seen an increase in people shopping online. In addition, the delivery services such as USPS and UPS are struggling to keep up with this increase. We are doing our best to serve our customers while also helping to ensure the safety of our employees. These safety measures include adding protocols that slow down our logistics and order processing.
For more information please visit our COVID FAQ Page.
Once the Maccs are in the shipper’s hands, there is no absolute guarantee.Because we’re not a shipping company, we cannot guarantee shipping company’s performances. If a delivery is needed for a special event or specific date, we highly recommend contacting our customer service team at hello@michellesmaccs.com before purchasing.
Once the Maccs leave our bakery, we rely on the shipper to get them to you in the estimated delivery time, pending no weather delays.
As long as you fill in the correct and complete address when you placed your order, the Maccs should arrive on time. And if they don’t, we will do everything we can to help get your Maccs to you in the event of an issue.
We do ship during the Summer. Maccs are shipped with cold packs, insulated liners and require 2nd Day shipping.
Please keep track of your order status and meet your package as soon as it arrives.
NOTE: We are not responsible for melted Maccs upon delivery. Michelle’s Maccs use excellent quality of Belgian chocolates. This means they are particularly sensitive to heat. They do not withstand porch-life.
For more information, please visit our FAQ page.
